Yields of next generation CPUs fabricated on semiconductor wafers were trending down, and with them profits and bonuses. Something had to be done, and quick.
I inherited a course that sought to train workers how to use a loss control system (LCS).
You can guess at the result.
I reworked the course design. We wanted technicians to be able to identify losses and document near-misses that almost resulted in a loss.
Building on an accelerated learning strategy I designed an activity to do just that.
Learners would then pull simulated wafers (our product) from a cloth covered wall where they had been held by Velcro.
A yellow sticky note on the back of each wafer told a story about what happened to it. Some stories were losses, others near-misses.
Learners then determined, based on the LCS criteria, how to document what happened on a worksheet that simulated the online data gathering app.
It was my first successful transformational learning experience design. I didn’t know it at the time, but I’d been following a design thinking problem solving model to get there. Getting learners up and moving around, I know now, was straight out of Teach Like A Pirate.