“Academic success does not come from how smart or motivated students are. It comes from how they feel about their mistakes.” — Hunter Maats and Katie O’Brien in Edutopia
Ever read something, not get it, then read it again? I felt it today reading @quinnovator’s Learnlets blog: Why L&D? The part I didn’t get: service thinking. I need more tread on the idea to get traction with it.
I’m a big fan of design thinking, a people-centric analysis and problem solving process. Empathy for others gets it rolling. Service science and service thinking: that lack of traction again. If there’s a problem with L&D (Learning and Development) it’s too systems and tools heavy. Solutions tend to focus on tools first then people.
It’ll take a few mistakes with service thinking before experiencing that golden “Aha!” moment.